#OUTLASTYOUR
ADVENTURES
ADVENTURES
There is a 30-day from day of product receipt Return/Exchange period. Your item(s) must be returned unused, in new, re-sellable condition.
Effective on purchases starting December 1, 2024, merchandise purchased will be accepted for return or exchange until January 31, 2025. All item(s) must be returned unused, in new, re-sellable condition with hang tags and original packaging.
Like returns/exchanges, refunds must be requested within 30 days of receiving your order. Your item(s) must be returned unused, in new, re-sellable condition.
Please check your junk or spam email for your refund notification. It may take some time before your refund is officially posted. (Up to 10 business days.) If you’ve done all of this and you still have not received your refund yet, please contact info@heatedcore.com and include your name, address, phone number and order number in your email.
Please send an email to our customer service team (info@heatedcore.com) and we will provide you with a prepaid shipping label to send your item(s) back to our warehouse. As soon as they arrive, we will proceed with issuing a refund or shipping your exchange item. This process is completely free!